-Keep your doors closed, and safety doors locked, at all times.

-Remember to double check that your doors and windows are locked when leaving the house or going to sleep.

-Do not leave valuables in plain sight near open windows or doors, and never leave anything valuable in your car.

-Be sure to not place any electronic devices, such as a television or laptop, close to open windows. We have dealt with burglaries where these items were stolen through an open window, lately they will break a window or door to grab such devices, even with an activated alarm –  “smash & grab”

-Be alert when walking along the coastal paths. Never walk alone, and never walk after dark.

– Make sure your account is paid up to date, arrears may lead to service suspension

-In the case of a false alarm, please be sure to phone in to cancel the call out. Call out levies will be charged if you do not notify us about your false alarm and educate visitors in the operation of the alarm system. Please contact the control room the following number:

028 271 3306

-Please inform your friends and family about the operation of your alarm system. Lack of this knowledge results in false alarms, and consequently false call out fees.

-Maintain the area around your PIR’s by spraying Doom or Target to prevent insects from causing false alarms. An estimated 15% of false alarms are caused by insects – do NOT spray directly on sensors & remove any spiderwebs.

-Double check that your window is closed, not only for safety reasons, but because curtains blowing in the wind can set the alarm off.

-It is important to note that your alarm has to be serviced once a year to keep it updated and in proper working order. Please phone us or complete enquery form to arrange for a service. If need be, we will migrate your radio to the new FSK Full Reporting Network free of charge while doing the service.

-Upgrade of your alarm system or components may be necesary if it’s older than five years.

Burglars have found  ways around normal PIR’s, so we encourage you to install microwave sensors to ensure that your premises is sufficiently protected. PIRs degenerate every year and become less effective and need to be replace from time to time.

-Please inform us if you notice anyone illegally displaying our warning signs, as this can ultimately put you at risk.

-Don’t expect your neighbours to tend to your alarm system. You are responsible for your own safety.

-When leaving for long periods of time, do not switch off the electricity source to your alarm. Also, make sure that there is a sufficient amount of prepaid electricity available.

-Please notify the office of any change regarding your personal details.

Switching on your alarm is key to your safety. Remember to set your alarm whenever you leave, even when you go to town. It is especially important to set your alarm at night, seeing as an increasing amount of burglaries are taking place both at night, and when the premises in question is occupied